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Metrolink Customer Survey Reveals Essential Workers Represent Core Ridership

Wednesday March 17, 2021

LOS ANGELES – Throughout the COVID-19 pandemic, Metrolink has provided safe, reliable service to essential frontline workers who kept the Southern California region safe and functioning, according to the results of a 2021 Customer Survey released today. As California marks one year since stay-at-home orders were put in place, Metrolink has begun the work of welcoming back riders to its service. And, with insights from the rider survey, the agency has a clearer understanding of the opportunity that lies ahead.