Arrow Service

Purchasing Arrow tickets is no different than purchasing other Metrolink tickets. All Metrolink ticket and pass types are available for travel on Arrow trains. You may buy tickets on the Metrolink mobile app, from station ticket machines, and at select locations depending on the terms and conditions of your ticket or pass.

To expand your travel options, Arrow trains connect to several local transit providers at the San Bernardino – Downtown Station, including Omnitrans, Riverside Transit Agency, Mountain Area Regional Transit, and Victor Valley Transit Authority Commuter Express.

Omnitrans also connects with Arrow trains at the Redlands-Downtown Station.

Learn more about Metrolink’s transit connections here or on the station pages of our website.

Staying informed about delays or disruptions on your train is easy. Metrolink provides notifications via Twitter and on our Train Status web page.

To receive notifications for Arrow service, follow both @MetrolinkArrow and @MetrolinkSB. This will ensure all segments of your travel are covered by our notification system, including the daily express train between the Redlands – Downtown Station and L.A. Union Station. (Please note that on our Train Status web page, notifications for the Arrow service are displayed under the San Bernardino Line.)

Metrolink's Arrow service will have up to 42 trains operating along its nine-mile corridor each day. Because this area did not have passenger trains for many years, drivers, pedestrians and bicyclists must understand the importance of being safe around railroad tracks. Please visit our Rail Safety web page for life-saving tips and information.

To minimize noise from the sounding of horns at crossings, the Arrow corridor has been approved as a Quiet Zone by the Federal Railroad Administration (FRA). A Quiet Zone is a section of track at which locomotive horns are exempt from routinely sounding when trains approach crossings, except in emergency situations. Learn more about Quiet Zones.

Yes. Metrolink’s outbound San Bernardino Line trains, except for the Metrolink express trains, will terminate at the San Bernardino-Downtown Station. If you would like to continue your travel to any of the four stations along the Arrow corridor, you must transfer from a Metrolink train to an Arrow train at the San Bernardino-Downtown Station. (Note: Even though you are changing trains, you only need to purchase one ticket to cover your complete travel itinerary.)

San Bernardino Line express trains 381 and 382 will operate through the Arrow corridor; however, they only stop at the Redlands-Downtown Station. At this station, the Metrolink trains do not share a platform with the Arrow trains and will arrive and depart from the north platform adjacent to the parking structure.

Arrow trains run from approximately 4:30 a.m. to 10:45 p.m. on weekdays and from approximately 5:30 a.m. to 11:30 p.m. on weekends. Trains run every 30 minutes early mornings and evenings, and every 60 minutes during mid-day. Please see the Arrow schedule by clicking here.

Yes. Metrolink Arrow trains will display as part of the San Bernardino Line on the Train Tracker/Where’s my Train tool.

Service advisories and updates are posted on the Metrolink website under San Bernardino Line advisories. Also available are the station messaging system and twitter feeds at @MetrolinkSB and @MetrolinkArrow. 

No. Riders only need to purchase a single ticket for travel between any Metrolink station and the Arrow station.

No. Tickets and passes must be purchased before boarding from a station ticket machine or from the Metrolink Mobile App. Details about purchasing tickets are available here.

Yes. The $10 Weekend Day Pass is valid system-wide, including travel on the Arrow service.

San Bernardino - Downtown: Yes, parking is free for Metrolink passengers

San Bernardino - Tippecanoe: There is no parking available

Redlands - Esri: There is no parking available

Redlands - Downtown: Yes, parking is free for Metrolink passengers

Redlands - University: Yes, parking is free for Metrolink passengers

Yes, there is a roving security patrol between the new Arrow stations, while there are active security cameras and personnel monitoring the platforms at all times. If you experience any non-emergency safety concerns, please call or text Metrolink’s Security Operations Center (866) 640-5190. If you observe violent behavior or other criminal or threatening acts that could endanger life and property – please Dial 911.

Each station has printed information posted in a display case. Also, track assignment information is communicated on digital message boards, monitors, and through the audio system. Also, Arrow trains are on the Train Tracker, which also shows the track assignment.

Yes. Storage locations are located directly next to the doors as you enter the train and are shared with bikes and wheelchairs, so capacity may vary. Luggage racks are also available on the Arrow trains.

Yes, you can bring your bike on board. There are bike racks for up to 12 bikes on the Arrow trains. Storage areas are located directly next to the doors as you enter the train and are shared with wheelchairs, so capacity may vary. The bike hooks on the top of the storage areas accommodate tires 2.6 inches (65.8mm) wide, and bike rails on the bottom accommodate tires 2.0 inches (51.4mm) wide.

No. The Arrow trains do not have bathrooms.

No. There is currently no Wi-Fi on the Arrow trains.

No. There are no electrical outlets on the Arrow trains, however, there are USB charging ports at all seating locations.

Yes. Platforms are designed for level boarding at all Arrow station platforms, so no ramp is required for boarding. Also, there is ADA-accessible seating directly next to the doors as you enter the train.

No. There is no quiet car or designated area on the Arrow trains.

Large pets are prohibited on Metrolink and Arrow trains. Small pets are permitted if enclosed in a properly ventilated carrying cage that can be stored under the seat or on a passenger’s lap.

Service animals are permitted on trains. A service animal is any guide dog, signal dog, or another animal individually trained to work or perform tasks for a person with a disability.

No. Food or beverages are not allowed on Arrow trains.