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New Text Message Service

 

You asked and we listened. Beginning February 14, 2019, you can text us at (800) 371-5465 (LINK).

Metrolink is here to help with your questions or concerns by simply texting us any of the following:

  • General questions
  • Safety concerns
  • Train schedule questions
  • Fare questions

Call or Text Hours of Operation:
Monday through Friday, 6AM-10PM
Saturday and Sunday, 6:30AM-8PM

 

This is why texting is easy and convenient:

  • You can text when you want
  • Your texts are private, especially while in the quiet car
  • Texting is another way to get in touch with us

*Service provider message and data rates may apply.

Frequently Asked Questions (FAQ)

Depending on your phone plan, texting charges may apply.

Your questions are answered by dedicated Metrolink customer service representatives.

No, the texts are one-to-one only.

You will get an automatic response, so you know your text was received. A full response may depend on how many people are asking questions at the same time.

You can call or text, whichever is easier for you.

Yes, but if there is an emergency you should always call 911.